We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Customized embroidery and printed products are not returnable. In the event you are dissatisfied with a product, please notify Customer Service at 937-291-8803 and we’ll work with you directly to resolve any issues.
Please allow 7 - 10 working days from the time we receive your order for shipping and handling. Embroidered items may require additional time.